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The Motability Scheme and the Motability Charity are two separate organisations. Please choose the correct form for your query so that we can help you as efficiently as possible.

Motability, the Charity

Charitable Grants

Motability, the Charity, Warwick House, Harlow, Essex, CM19 5PX
phone number: 0800 500 3186*
8am to 6pm Monday to Friday

Motability, the Charity

Motability, Warwick House, Harlow, Essex, CM19 5PX

Media Enquiries

Please note, customer enquiries sent to the Press Office cannot be answered.
phone number: 0300 123 3350
8.45am to 5.15pm Monday to Friday

Insurance Contacts

Home Insurance

Provided by RSA for Motability Scheme customers
phone number: 0800 783 0061
8am to 8pm Monday to Friday 9am to 1pm Saturday

Travel Insurance

Provided by AllClear for Motability Scheme customers
phone number: 0808 164 1807
9am to 6pm Monday to Friday 9am to 12pm Saturday 10am to 4pm Bank Holidays

Scooter Insurance

Provided by Fish Insurance for Motability Scheme customers
phone number: 0333 331 3791
9am to 5:30pm Monday to Friday

If you are a Motability Scheme customer

The Motability Scheme

Motability Scheme Customer Service
phone number: 0300 456 4566**
8am to 8pm Monday to Friday 9am to 1pm Saturday